Outbounds

Define an Outbound Sequence
Our outbound sequence builder enables you to create sophisticated multi-step communication flows that adapt to recipient responses. Design custom sequences that combine different message types and agent behaviours. Whether you're nurturing leads, following up with customers, or managing collections, you can create intelligent outreach patterns that automatically adjust based on recipient engagement and responses.
Set the Schedule
Take control of your outbound communications with our advanced scheduling system. Configure optimal contact times based on time zones, recipient preferences, and historical engagement data. Set up recurring schedules, define quiet hours, and manage contact frequency limits to ensure your outreach is both effective and respectful. The system automatically optimizes delivery times to maximize response rates while maintaining compliance with communication regulations.


Switch Between Voice Email and SMS
Our AI Agents seamlessly transition between communication channels to reach recipients effectively. When an email goes unopened, your agent can automatically follow up with an SMS or voice call. The system intelligently selects the best channel based on recipient behavior, time of day, and message urgency. Your agent maintains context across all channels, creating a coherent conversation regardless of the communication method.
Stay in Touch with Users
Keep your audience engaged with intelligent, automated follow-up systems. Your AI Agent tracks all interactions, remembers conversation history, and maintains persistent relationships with each contact. Configure smart re-engagement campaigns that automatically activate based on user behavior, time elapsed, or custom triggers. The system ensures no contact falls through the cracks while maintaining a personal touch in every interaction.
